3M

Rep: Steven Broschofsky - TriStar Group

ASM: Ed Jones

Problem: 

3M Innovations Center makes underground line tracking equipment and they needed to find a company that was up for the challenge of doing more with less! The plastic housing needed to remain the same size yet they wanted:

  • Larger screen to display more information
  • More efficient use of keys (the space for keys will reduce with a larger screen however the functionality needs to remain the same *more with less)
  • Required a gasket design (sealed switch)
  • Tactile feedback

Solution:

Xymox engineer, Joel Seiden, was up for the task! Working within the same graphic size parameters, Joel incorporated a larger screen area, and planned out the locations for the keys, traces, and the tail. Then Joel laid out a potential graphic, based on the current design, with fewer buttons (but same functionality).

 

From this:

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To this:

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Results:

3M was happy with the design results! They currently have a PO for prototypes for a fully sealed switch with intuitive functions, and a larger display (user friendly = better user experience, and user experience is everything!). All without changing the existing plastics.

How to Use This Information:

The earlier Xymox can be involved in the design process, the better! It saves the customer time, money, and reduces the potential for rework/redesigns. Xymox is the membrane expert so the customer doesn't have to be. What companies in your territory would benefit from getting design assistance from a membrane switch expert? 

Stanley

Rep: Jim Weinfurtner - Staffco Campisano

ASM: John Arrigo

Problem: 

Stanley was creating a new generation of their mechanical fastener device and needed a fully functional user input panel with a membrane keypad, LCD display, and the driver board for the display all assembled into the front, plastic bezel. 

The backlighting requirements for this application were important because the machine provides information back to the user, through light bars, to indicate whether the fastening operation was performed within the torque specification.

Solution:

Xymox design engineers proposed a solution for the backlighting with a multi-level design to enhance the appearance of the backlit icons and the light indicator bars.

Having well-developed sourcing partners, Xymox recommended companies to purchase the molded plastic bezels and printed circuit board assemblies from, they could then be sent directly to Xymox for final assembly of the completed panel.

Working in conjunction with Stanley engineering, we were able to devise a functional test fixture to properly test product and ensure quality.

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Results:

Rather than Stanley having to purchase many parts individually, assemble them all, AND do the functional testing, Xymox provided a complete user interface assembly that required only a single part number.

Designed with the end user in mind, this interface provides a great user experience with a quick glance at the red, yellow, and green light bars, they can easily tell if the fasteners are torqued to the right specifications.

How to use this information: 

With design expertise and strategic supplier partnerships, Xymox is ready to step in and provide start to finish product manufacturing. What companies in your territory are looking for a complete solution supplier?

What about companies that have a critical application that requires backlighting? Sometimes it is not as simple as just adding it to the design, in the case of Stanley, backlighting was designed on multiple different layers of the switch to provide the best look, Xymox has the expertise!

"At Xymox we know what we’re torquing about! (sorry, I couldn’t resist)" - courtesy of John Arrigo :)

iES

Rep: Noel Lofgren - Straube Associates

ASM: Ed Jones

Problem: 

iES (Integrated Energy Services Corporation) needed a wall mount input monitor using projected capacitive sensor technology. They were looking to put a display in the middle of a round, decorated glass front panel, with a custom sensor optically bonded. They needed it quick (by the end of December) and didn't want to work with multiple companies for this one part - one company to assist in design, prototypes, production/manufacturing, and assembly. They didn't have time for a middle man or multiple prototypes, and wanted ease of transitioning from prototype to production.

The primary concern: the product construction design did not allow for the sensor to be mounted to the display.

Solution:

Enter Xymox - having in-house design engineers, a manufacturing floor, and assembly capabilities, all in one location, Xymox was the perfect one-stop-shop!

A custom touch sensor using HCF film and optical lamination addressed all of iES's design requirements. Xymox offered material and design options to increase product efficiency and manufacturability.

Results:

First contact to first PO was 2 weeks. The entire process is controlled in-house, quick response times and real time technical design conversations gave iES confidence in Xymox.

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As you can see in the picture, one of lenses is mostly clear. The customer chose this as one of the options because they want their whole device to be mostly see through so people can see all the components. Accordingly they put some effort into choosing components that will look interesting. 

How to use this information: 

Xymox is a one-stop-shop - we are fully staffed to accommodate design and assembly needs – look for companies who are struggling to find a supplier that can offer services in every step of the process.

✓ Design

✓ Manufacturing

✓ Assembly

A well made interface can be the differentiator to make a company stand out from the competition (because let’s be honest, nobody wants a bad user interface).

Xymox is also always up for a challenge, if a customer wants their components to be completely visible, we work to make it exactly what they envisioned!

Orthoscan

Rep: Noel Lofgren - Straube Associates

ASM: Ed Jones

Problem:

Orthoscan is a medical imaging company making portable high resolution digital image X-ray machines. They needed a membrane switch supplier and ultimately chose one based on price - sometimes this works out great for companies, other times, not so much. Unfortunately, for Orthoscan, it did not work out so great - they were left with their product delivering a poor user experience (little to no tactile feel and no backlighting). Further, they were not in compliance with industry regulations requiring a clear, unquestionable understanding that X-ray is in process.

Not to mention, all their competitors have backlighting on their products and Orthoscan doesn't - leaving the company at a competitive disadvantage.

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Solution:

Xymox took the existing product as designed (which left no room for any changes to size) and suggested our backlight option with a separate LED layer in the construction. This allowed the keypad design to remain the same, and add LEDs to a separate connector. To address the industry regulations, we suggested a separate light color for the X-Ray function so when that operation is selected and active, a separate color shines. To further enhance the user experience, Xymox worked on dome selection and spacer design to increase the tactile function of the keys.

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Results:

We have delivered prototypes and the first production is slated for December. The initial feedback from management indicates Xymox hit a home run. The customer was able to address marketing, engineering and regulatory issues without changing the size or layout of the keypad - preventing them from having to redesign any other elements in their system.

Best of all, Orthoscan is in a better position to regain market share using a backlit product - talk about a great return on their investment in a better user interface!

How to use this information:

Position Xymox as  the engineered solution supplier, creating product enhancements like backlighting to develop a better user experience. Remind prospects that how their users touch their devices is critical to their success.  What would it be worth for your prospect to gain market share due to an improved user experience? Customers experiencing problems with their current supplier can benefit from an optimized design from Xymox.

 

Weldon/Horton

Rep: Frank Campisano & Adam Fricke - Staffco Campisano

ASM: John Arrigo

Problem: 

Weldon had a customer (Horton, an emergency vehicle manufacturer) that wanted an interface with all the bells and whistles, but had no idea who could help them put it all together.

To name a few desired features:

  • Touch solution with a graphical user interface for the LCD and tactile membrane keys.
  • RGB LEDs so the color of the light output is variable by the controls built into the unit.
  • The backlighting of graphical features on the surface of the overlay with LEDs that sit on a board buried in the assembly.

On top of that; Weldon needed a supplier capable of the full assembly process including sheet metal, plastics, and several levels of PCBA’s.

Xymox was contacted and was able to step in and address some of the design issues right off the bat.

Solution:

Weldon visited the Xymox factory for a meeting to discuss the product, during the meeting a sketch was drawn up on the whiteboard. From there our design team took over, created the design and production began.

Results:

Since this product was released, back in 2015, Horton has differentiated themselves in the emergency vehicles industry by offering a custom programmable touch sensor interface inside their ambulances to aide in essential emergency response controls.

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To think, this all started with just a sketch made in the Xymox conference room.

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How to use this information:

We don’t just print and ship, we are fully staffed to accommodate design and assembly needs – look for companies who are struggling to find a supplier that can offer services in every step of the process.

✓ Design

✓ Manufacturing

✓ Assembly

A well made interface can be the differentiator to make a company stand out from the competition (because let’s be honest, nobody wants a bad user interface).

Diehl Controls

Rep: Daniel Santana – TriStar Group

ASM: Ed Jones

Problem: 

Diehl Controls (Mexico) was experiencing extremely high fallout due to inconsistency with ITO based PCAP sensors to the point that the end customer was in a line down condition. Their supplier of ITO sensors was simply making poor quality product which prevented Diehl from making shipments to their customer, creating lost revenue, market share and field failures.

Solution:

Xymox was able to create a PCAP sensor using Kodak HCF film to provide a virtually transparent capacitive sensor and a more consistent, repeatable, and predictable electrical circuit.

Diehl.JPG

Results:

Having a successful switch that provides clarity and continuity, the end customer is no longer in a line down situation. Xymox ramped up to full volume in just three weeks and iscurrently shipping 3000 sensors per week to fill in the backlog at the customer. 

How to use this information:

Xymox was able to create a more consistent sensor and get into full production in only 3 weeks. This was a huge task and required a lot of expedite fees and string-pulling to accomplish, however we understood the opportunity to become a key supplier for this appliance application.  Xymox’s manufacturing process is setup specifically to provide customer support and high quality products for small to medium size production runs. Many sensor suppliers are only interested in large volume jobs and often are not in a position to provide proper support for smaller volume customers. If your customer is having problems, we can help.

Elan Industries

Rep: John Bishop - Staffco-Campisano

ASM: Melissa King

Problem: 

Elan Industries, a manufacturer of electronic controls, was working on a capacitive touch sensor user interface, for a high-end appliance application. Xymox had quoted on this project in the past, but was told our price was $1.00 higher. After placing orders with a different supplier, Elan was having major quality issues with intermittent key functionality, with over 30% fallout. The Vice President of Engineering reached out to Xymox, knowing our quality was great on other parts we were making for them. Principals from Elan visited Xymox to review the issues they were having and to discuss what Xymox could do to help.

Solution:

Elan was in a line down situation, desperate to deliver quality products to their end customer. Xymox was able to design and print sensors in a week. Parts were laminated to glass that Elan supplied and hand delivered to the customer.

 
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Results:

Because of the success of this order, Xymox is building 4 additional parts for Elan, all of which had quality issues with the past supplier. They are extremely impressed with our capabilities. All of these parts are being laminated to glass.

How to use this information:

Do you have customers who think they understand the total cost of ownership of parts? In this instance, Xymox was not originally awarded the business because of cost, but with major quality issues, cost became less of a concern; delivering a quality product to an end customer was.

The user interface is one of the most critical aspects of our customers’ success. Are you asking customers about quality issues they are having? Do you know what their pain points are? Get Xymox involved when you hear about quality issues.

Megadyne

Rep: Scott Cramm - Straube Associates

ASM: Ed Jones

Problem: 

Megadyne needed to update their look to be more distinguished, and their current vendor was not sure how to make that happen. In addition, there was a general lack of support and interest in making solid engineering recommendations and engaging in redesign efforts. Backlighting was a priority for the new design; they needed experts to dive right in.

Solution:

Xymox immediately thought our proprietary thin film backlighting would be the perfect solution for lighting up their tactile key buttons.

Xymox stands behind our products and when a previous design is outside our design standards, we offer suggestions to improve the design. After the engineering team reviewed the previous design, we discussed with Megadyne some tweaks and changes to be made so this product could be built for better long term success. Specifically, we used a thicker spacer to accommodate a high-quality light pipe for backlit keys. We also made changes to the dome layer that provide relief to the polyester, which results in better tactile feel to the user. Finally, we optimized the design in general, which involved routing traces differently, reducing the number of through-holes, and eliminated several potential failure modes over the life of the part.

 
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Results:

After a visit to the factory, Megadyne was pleased and chose us for the new design build. The part is in production right now! Following delivery of prototypes, Megadyne then started the process to move existing production parts to be sourced from Xymox, increasing our ROI on the redesign!

How to use this information:

Xymox is an engineered solution supplier, creating product enhancements like backlighting.  Customers experiencing problems with their current supplier can benefit from an optimized design from Xymox. We also offer direct contact with engineers and R&D staff as appropriate to make sure the customer gets an improved design. What companies are in your territory that are looking for a supplier that will offer engineering expertise AND unparalleled customer support?

Woodward, Inc.

Rep: Mark Langkamp

ASM: Ed Jones

Problem: 

Woodward, Inc. is a manufacturer of control systems for aircraft engines, turbines, and industrial engines, so it goes without saying, their products are 100% reliability driven. Their reputation is based on performance so they need quality suppliers and when an issue arises, they need quick and thorough support. Woodward had issues with their previous supplier so the search began for a new interface manufacturer that would give them the quality and support they need.

Solution:

They approached Xymox and finally gave us an opportunity (Mark had been trying to get Xymox into Woodward for years!), we turned a window support sample in two days and offered feedback about the material, circuit layout, and design considerations, all under 5 days. We took a polyester circuit design with 27 jumpers/printed interconnects and recommended a thin PCB design with environmentally proven adhesives, accompanied by our optical laminating process to provide solid robust construction that was ready for duty.

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Results:

Our product passed all testing requirements and became the foundation design for future parts and other divisions' products. After many engineering reviews and prototypes, they decided to send a group of 4 people to visit the Xymox facility - Woodward is very careful when they consider a supplier change and they made it clear in their visit that it does not happen often. They were so impressed by the quick follow up from Mark and the team at Xymox, and so happy with the ideas that were presented, they knew they had found a better partner for their membrane switch business.

We are now qualified and supplying 5 different part numbers!

Your chances of success increase exponentially when you can get your customers to visit Xymox, meet our team, and understand the level of capabilities that we have to offer for engineered interface solutions! What prospects do you have that would benefit from a plant visit to Xymox?

Smith & Nephew

ASM: John Arrigo

Problem: 

Smith & Nephew needed a solution to make visibly backlit keys that could be recognized from a distance in a medical room. The previous system had indicator lights next to the keys.

Low actuation force can result in misregistrations, having had issues with wide variations in tactile key force, S&N wanted great tactile feel in the keys. Since this device is used in a surgical situation, good user feedback is critical. 

Solution:

Xymox used a light pipe arrangement to backlight the entire key for this membrane switch. This allows a firm metal dome to remain in place giving great tactile feel when the keys are activated. Through prototypes, Xymox was able to achieve and prove the actuation force S&N desired. The bright backlighting is used in two configurations: a solid circle key illumination as well as rim lighting around the keys for another unit. The entire switch was sealed with XyWeld to prevent any liquids and harsh cleaners from getting in and eroding the traces.

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Results:

Smith and Nephew is using Xymox products for all their future generation products and is thereby delivering a great user experience to physicians. Consider this the next time you are having an arthroscopic procedure - you want your surgeon concentrating on you, not having challenges with the controls on their equipment.

Medtronic

ASM: Ed Jones

Rep Company: Brian Plambeck, Straube Mountain

Problem: 

In 2013, Covidien was re-branding themselves and recently went through a merger/buy out with Medtronic. They wanted new products with a new look and they were going to use capacitive touch! After the part was designed, they found that the use of RF (Radio Frequency waves) on their surgical equipment, at very high frequency to control the cutting of the human tissue, interferes with capacitive touch sensors and therefore rendered them useless on a display as a user interface. Six months away from product launch, they had to completely change the front panel, or did they?

Solution:

“If you can get us something that looks like what we have now in 1.5 weeks and incorporate a membrane switch then we can keep the project on schedule and away from a complete overhaul.” So we did. Switching from a touch sensor to a membrane switch, the RF issue was solved.

Xymox offered them a high gloss hard coated polyester, back printed, and requested a modification in the bezel to accommodate a thin flex circuit so the front face stayed smooth and continuous in look. 

Being a medical application Xymox needed to address all appropriate requirements (we ran a full production part approval process (PPAP) on switch and bezel switch integration)

 

Protocol Testing

  1. Environmental (Humidity and Temperature)
  2. Button cycle life testing
  3. Tail cycle flexing
  4. Chemical resistance
  5. Abrasion resistance
  6. Stability of the design over time
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Results:

The parts were made in record time. Xymox kept the launch date and the look of the part, while improving performance and the user experience. In addition, we were awarded the assembly of our components to the custom bezel, which minimized the part content, handling, and assembly time at the customer.

Xymox and Medtronic forged a great working relationship! Engineering had a conference call weekly to discuss action items and progress (this call included quality, purchasing, and engineering).

See the product fully assembled:

http://www.medtronic.com/covidien/products/electrosurgical-hardware/generators-and-monitors

How to Use This Information:

This large piece of business was acquired after we discovered the customer’s actual pain point – have you asked the right questions to discover your customers’ pain points? Some of that pain is well beyond the touch sensor or membrane switch itself, and Xymox has solved a wide range of problems.  Also, remember that for many customers Xymox assembles entire modules including bezels, switches, graphics, domes, diffusers, Kapton layers, etc. 

Hologic

ASM: John Arrigo

Problem: 

Hologic mammography is upgrading their touch interface platform and the specs required sealed switches (keeping fluids out) and well backlit keys with tactile feel.

No other vendor could promise all three features: sealed, well backlit, and great tactile feel.

Solution:

Xymox has XyWeld switches as the ultimate in sealing from external moisture ingress. For the first time, the engineer at Hologic heard “YES” we can do that! The second and third “Yes” answers were for well distributed backlighting and for great tactile feel, all at the same time.

There was a lot of prototyping and testing, but in the end Xymox was able to meet all of Hologic’s performance and appearance specifications.  A key feature in the backlighting solution was the use of a light pipe to backlight entire keys and also retain a great feel.

Results:

The new product platform required switches for table movement, image head movement and adjustment, and other machine operator inputs. All of these functions were easily seen, even in subdued light, and the user experienced a definite tactile click when the key was pressed.  After each and every patient the control panel is cleaned with a variety of cleaning solutions, and the integrity of the XyWeld seal guarantees the electronics of the switch are protected, and the seal also prevents any moisture from migrating along the switch tail to the underlaying electronics.

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How to use this information:

The Xymox XyWeld solution is great for both indoor and outdoor applications. What companies in your territory need to hear “YES” to a sealed switch that will eliminate field failures due to liquid penetration? Do any companies need to hear "YES" to well executed backlighting and tactile feel? Xymox can do all three and more - let us be the ones to give them the "YES" they need!

EPL

ASM: Ed Jones

Rep: Jeff Contestabile

EPL Solutions makes products for the construction industry, specifically plumbing. They developed a product to scope drains, sewer lines, etc., with a camera and full color screen - the keypad controller is subject to water exposure - wash down, rain, and puddles.

Problem:

EPL needed a supplier who can seal the switch from environment; water ingress, mud, rain, snow, and sewer debris. The current product had issues from failing key switches due to silver breakdown, tarnish, and migration from being exposed to moisture. EPL was ready to give up on membrane switches and redesign their equipment.

Solution:

Our strict guidelines for venting, trace to cut edge (the space between the silver trace and the cut edge of the perimeter of the part), and adhesive requirements were the perfect fit. Pulling from experience with similar switches and environmental requirements, we recommended the best materials for endurance and quality for the life of the product, backed by intentional design and manufacturing to ensure longevity in any water-soaked situation.

1.  We vented the part internally among all switches on the panel. The competitor had switches vented to an external cutout allowing contamination from the outside environment.

 
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2.  The UV dielectric insulators used by the competition is vulnerable to breakdown under high heat and humidity. This would lead to shorts in the circuit over time. Our Xymox through-hole (a hole that allows traces to conduct on both sides of the circuit) printing does not have these issues as we print on both sides of the polyester circuit.

 
EPL Comparison of Cross-overs (competitor) to thru hole vias (Xymox).jpg
 

3.  Xymox designed a gasket layer surrounding the switch. This removes the ability for moisture to enter at the tail breakout locations (of which there are two on the part). For the competitor's  part, the tail areas each have a filler piece but the part is not sealed in those areas. Again, contamination from the environment can enter the circuit because the part is not protected properly.

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4.  Using the gasket construction provides another benefit of keeping all circuit traces away from the parts edge which provides additional protection.

5.  For the application adhesive Xymox used 3M 300 LSE adhesive specifically recommended for the EPL powder coated housing. This low surface energy adhesive provides a superior bond to this material. The competitor used 3M467 which would not be recommended because 467 is not designed to bind to powder coated surfaces.

 
 

Results:

Membrane switches won over the costly redesign! Xymox instilled confidence in EPL and their product’s capability to withstand water exposure.

✓ Prevent field failures

✓ Fixed material and design flaws of current supplier

✓ Met EPL design standards and performance requirements

How to use this information:

Xymox has perfected various methods of sealing switches to ensure they last for the life of the product without any water or other elemental damage. We have several different levels of protection available for the right application demands. Look for companies in your territory who need a fully sealed outdoor switch. Rain or sun, that is where Xymox shines!

Hill-Rom

ASM: John Arrigo

Rep Company: Electro-Reps

Problem:

Hill-Rom is a US based manufacturer of hospital beds and other equipment. Their engineering is done primarily in the United States, and much of their manufacturing is completed in China either in their own facilities or through contract manufacturers.

Hill-Rom was having difficulty with several membrane switch prototypes that had been quoted from Chinese sources. Their problems were with communication, design details, and a specific technical hurdle regarding embossing that they require on their buttons.

Solution:

Xymox has been working with Hill-Rom for many years, and we were able to combine the ease of communications within the US with the flexibility of manufacturing in China. By connecting Xymox engineers directly to Hill-Rom engineers along with face-to-face meetings, we were able to understand their needs quickly and efficiently (and everyone avoided inconveniently timed conference calls with language barriers.)

Through the use of Xymox’s manufacturing locations in China, we were able to manufacture parts in Asia, where Hill-Rom wanted to receive them, and all the design challenges were solved in the US.

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Results:

This was a case of Hill-Rom getting the best of both worlds for the project – a domestically engineered product worked out between Xymox USA and Hill-Rom USA, and a Chinese manufactured membrane switch that is able to ship direct to the CM. The result is a satisfied customer getting the right parts made to their specifications at the right price in the right region.

✓ Ease of communication

✓ Technical ability and skill to meet requirements

✓ Overseas production capabilities

✓ Cost and time savings with shipping

How to use this information:

What global manufacturers do you have in your territory? How can you open conversations with them to solve their touch interface challenges domestically and leverage manufacturing in Asia to meet their logistical and price needs? Who can you talk to today that can take advantage of Xymox’s global capabilities? 

Cimarron Energy Inc.

ASM: Ed Jones

We won a customer form the energy sector, Cimarron Energy Inc., for a vapor recovery product. Gas by-products are released from processing oil, landfill gases, chemicals, etc., and our control keypad goes on the flame igniter that burns the exhaust vapor.

 

Problem:

The membrane switch needs to survive 100% outdoor use including direct sunlight/UV exposure. These switches are used outdoors in the oil and gas exploration fields for controls of flare systems, which means they are exposed to sunlight, rain, oil, dirt - you get the picture. And they are used to control critical systems, so the switch has to work every time.

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Solution:

Material knowledge and experience from other outdoor customers, like Gilbarco, allowed us to select and process the proper materials and construction to meet their requirement. We identified a graphic overlay material that offers resistance to UV exposure, and Xymox used a proprietary UV ink for the graphics.  This combination allows long switch life in these harsh conditions. We also used a gasket construction for sealing the switch to ensure there is no fluid ingress from the environment to the switch circuitry or to the underlying electronics.

Results:

Sharing this information and educating the customer on the difference in suppliers, materials and constructions resulted in the customer deciding on a head-to-head prototype evaluation. Comparing prototypes from Xymox and a competitor, Xymox stood the test. Outdoor UV weather ability tests showed it all - Xymox outperformed the competition on endurance in direct UV exposure.

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How to use this information:

What customers are in your region who need a switch that works outdoors, all the time? This is an application area where premium technology and know-how is required to succeed.  We are good at this – and there is a ton of value we can provide to our customers with challenging applications outdoors. 

Basler Electric

ASM: Melissa King

Problem:

Back in 2014, Basler Electric, was having quality issues and field failures with numerous membrane switch suppliers. They were looking for a new supply partner who could help develop highly engineered solutions for them. Basler is an expert at industrial control design and they expect that their membrane switch supplier is an expert at membrane switches.  They were experiencing field failures as well as incoming quality problems, and these are both very expensive problems to deal with on an ongoing basis.

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Solution:

Basler Electric brought 6 people to visit the Xymox plant for a quality visit and audit, which communicated to us just how important quality is to them. We impressed upon them that quality is a guarantee that we don't take lightly, and they were able to see the operations, systems and procedures that Xymox uses every day to produce products that pass incoming quality tests and perform in the field.

They were impressed with our engineering support. Xymox is great at solving problems for customers, by making recommendations to their designs. We are experts at designing and manufacturing membrane switches and are the perfect supply partner for Basler Electric. With existing designs, we had to make only slight changes and evolve the best we could given the programs already in place.  For the most cost effective, high performance solutions we hope to be involved at the beginning of the design process.  With over two years of success together, Basler now comes to us with a design earlier in their process, and they ask for our expertise on how we can manufacture what they need for their application.

Results:

Xymox currently has close to 20 part numbers we manufacture for Basler, with new prototypes in the works. Basler has direct contacts with Xymox sales, engineering and quality - making communications fast and efficient.

How to use this information:

Do you have prospects in your area who source from multiple membrane switch suppliers? Most customers are looking to consolidate vendors, and Xymox is a perfect supplier to achieve that objective.  Our wide range of capabilities means we can produce just about every touch interface solution that a customer may need.

Help your customers understand the total cost of a membrane switch.  This customer is paying a slightly higher purchase price than with a previous supplier, yet their cost of switches has gone down a lot due to a lack of incoming quality problems and the lack of field failures with products from Xymox Technologies.